# Privacy Policy | Toronto Electrical Panel Upgrade

URL: https://electricalpanelupgradetoronto.ca/privacy-policy/

# Privacy Policy

Last updated: September 12, 2026

## 1\. Information We Collect

Toronto Electrical Panel Upgrade ("we", "us", or "our") collects information you provide directly to us through the quote and contact forms on this website, including:

-   Your name and phone number
-   The city or neighbourhood where the property is located
-   The description of the electrical work you are requesting
-   Your confirmation that you own or manage the property for which you are requesting a quote
-   Technical information submitted with the form, including the page you submitted from

We do not collect payment information through this website. Payment for completed work is arranged directly with you after the job is quoted and accepted.

## 2\. How We Use Your Information

We use the information we collect to:

-   Contact you to book a free on-site estimate for an electrical panel upgrade or related service
-   Prepare a written itemised quote for the work you have described
-   File an Electrical Safety Authority Notification of Work and coordinate the utility disconnect and reconnect where you proceed with the work
-   Respond to your questions about permits, load calculations and scheduling
-   Keep records of quoted and completed work as required for our contractor licence

## 3\. Information Sharing

We do not sell your personal information. We may share information with:

-   The Electrical Safety Authority, where a Notification of Work or inspection requires the property address and job scope
-   The local distribution utility (for example Toronto Hydro, Hydro One, Alectra Utilities, Elexicon Energy, Oakville Hydro, Burlington Hydro or Oshawa Power), where a service disconnect and reconnect has to be booked for your address
-   Municipal building departments, where a secondary-suite or renovation permit requires electrical sign-off
-   Service providers who operate our form handling and website hosting on our behalf
-   Professional advisors and authorities where we are required to do so by law

Where you ask us to send documentation to your insurer, broker or lawyer, we share only what you have asked us to send, such as the ESA Certificate of Inspection for the completed work.

## 4\. Data Security

Form submissions are transmitted over an encrypted connection. We apply reasonable administrative and technical measures to protect the information we hold against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

## 5\. Data Retention

We keep quote enquiries and job records for as long as we need them to service the relationship and to satisfy the record-keeping expectations that apply to a licensed electrical contractor in Ontario. You can ask us to delete an enquiry that did not proceed to work.

## 6\. Your Rights

Under Canadian privacy law you have the right to:

-   Ask what personal information we hold about you
-   Ask us to correct inaccurate information
-   Ask us to delete information we no longer need for the purpose it was collected for
-   Withdraw consent to further contact at any time

To make any of these requests, use our 

contact form

[/contact/ →](/contact/)

 or call 

+1-647-577-6113

[tel:+16475776113 →](tel:+16475776113)

.

## 7\. Cookies and Analytics

This website may use cookies and similar technologies to understand how pages are used and to improve the site. You can set your browser to refuse cookies or to alert you when a cookie is being set. Refusing cookies does not prevent you from requesting a quote.

## 8\. Third-Party Links

Pages on this site may link to third parties such as the Electrical Safety Authority, a distribution utility, a municipal department or a panel manufacturer. We are not responsible for the privacy practices of those organisations. Review their policies directly.

## 9\. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted to this page, and the "last updated" date above will change with them.

## 10\. Contact Us

If you have questions about this Privacy Policy, reach us at:

-   Phone: 
    
    +1-647-577-6113
    
    [tel:+16475776113 →](tel:+16475776113)
    
-   Messages: 
    
    use our contact form
    
    [/contact/ →](/contact/)
    
-   Location: Toronto, ON, Canada